Alfa Romeo
Australia’s Number 1 Alfa Dealer in both Sales & Service!
Lance Dixon is proud to announce that we have been voted Australia’s #1 Sales & Service dealership for 2005! This award is based on CSI ratings (Customer Satisfaction Index) in which every Alfa Romeo client partakes to ensure a high level of service is given across the Australian dealer network.
Lance Dixon scored 96.63 out of 100 in Sales and 95.68 out of 100 in Service, as shown above on the chart, and we are truly delighted that we have been able to keep our loyal clientele so satisfied! Each CSI survey has a number of questions relating to delivery, after-sales, brand/dealer advocacy, etc. and we are thrilled to have scored 100% on a multitude of questions including:
- Would you recommend the dealer?
100%
- Would you recommend the service? 100%
- Sales person attitude? 100%
- Product knowledge? 100%
- Professionalism – both in sales & service? 100%
- Skills of staff (service)? 100%
Experience the Lance Dixon difference – Driven by customer satisfaction!
If you would like more information on any of the above, please feel free to email us